Chat Consult

Do you need convenient care for a condition, prescriptions, or to consult a GP? A chat consult with a Well Revolution doctor can connect you to the care you need, including GP consultations, referrals, and personalised treatment plans.

Get personalised expert care today

$

 50

Heading

/chat visit
  • Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
  • No appointment needed
  • Your health data is secure and protected by our practices and by law

How it works

  1. Connect with the doctor through instant messaging
  2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
  3. Your care team is available 7 days a week

$

 0

/consultation

You’ll receive advice, recommendations, and a treatment plan at no charge. A $50 processing fee applies only if you need a prescription.

You’ll receive advice, recommendations, and a treatment plan at no charge. A $50 processing fee applies only if you need a prescription, referral or medical note.

Get better or pay nothing. Guaranteed.

How it works

  1. Connect with the doctor through instant messaging.
  2. Pick up any prescribed medication at a pharmacy of your choice.
  3. No appointment. No hassle. Available 7 days a week.

What is a chat consult?

A chat consult is a flexible and convenient way to connect with a healthcare provider for expert advice and treatment. It's designed to address a wide range of health needs, including:

  • Treating conditions like colds, skin issues, minor infections, and more
  • Manageing prescriptions, including new prescriptions or repeats
  • Providing specialist consultations and referrals
  • Creating personalised preventative health plans

Whether you're manageing an ongoing condition or need help with a new health concern, a chat consult offers a personalised and professional approach to your care.

Is a chat-visit right for me?

You may be a good candidate for a chat-consult with Well Revolution if:

  • You’re seeking care for non-emergency symptoms or health concerns.
  • You need a prescription or a medication repeat.
  • You want to consult with a specialist or need a referral for further care.
  • You’re looking for a personalised preventive health plan.

If you’re experiencing a medical emergency, please call 111 or seek in-person care immediately.

Services available through a chat consult

Your Well Revolution doctor will assess your symptoms, health history, and needs to recommend the best care for you. If medications or treatments are prescribed, you can conveniently pick them up at your preferred pharmacy or get home delivery.

During a chat consult, your provider may offer:

  • Treatment for Common Conditions: Colds, skin issues, minor infections, and other non-emergency concerns
  • Prescription Medications: For acute or chronic conditions, including antibiotics, antihypertensives, or antidepressants
  • Medication Repeats: Continuation of prescriptions for asthma, allergies, or diabetes
  • Specialist Consultations and Referrals: Guidance to dermatologists, cardiologists, endocrinologists, or other specialists
  • Preventive Health Planning: Lifestyle guidance, risk assessments, and personalised care plans

See What we treat for more

Procedures and in-person diagnostics like imaging or lab tests may not be available through a chat consult.

Frequently Asked Questions

About Chat Consult

What is a chat consult for?

A chat consult provides expert care for a wide range of non-emergency health needs, from treating common conditions to specialist referrals and preventive care planning.

Can a chat consult help with specialist referrals?

Yes. Doctors can recommend and refer you to specialists like dermatologists, cardiologists, or mental health professionals.

Can I use a chat consult for diagnostic tests?

While your doctor can recommend tests and write a lab order for you, you’ll need to arrange lab work or imaging separately at an in-person facility.

Can I get a prescription during a chat consult?

Yes, doctors can prescribe or repeat medications as medically appropriate during your consult.

Are preventive health services included?

Yes, doctors can help create personalised preventive health plans, including lifestyle advice and risk assessments.

What if I have an emergency?

Chat consults are not for emergencies. Please call 111 or visit the nearest emergency room for urgent care.

About Well Revolution

What does it cost?

One-off consults are provide at no charge for medical advice and treatment plans. A $50 processing fee applies only if you need a prescription.

See our pricing page for more information.

How do consults work in Well Revolution?

Start a private and secure instant message with a Well Revolution GP right here from your phone or desktop.

You can send text, voice and video messages, share images, videos and documents, and have voice and video calls all from inside the Well Revolution instant messenger.

Do I need to make an appointment?

No appointment is needed with Well Revolution. Start a private chat with a doctor at any time—available 7 days a week, including nights, weekends and holidays.

What's included with my consult?

A consult with a Well Revolution GP, medical advice, treatment plans, referrals, prescriptions and repeats.

The doctor will decide on what care is appropriate for you.

Can I use my health insurance for my consult?

Well Revolution doesn't accept health insurance for visits.

You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your chat consult.

How do prescriptions work?

The doctor creates and sends paperless prescriptions for you. They will send your prescription to your favourite or nearest pharmacy for the most convenient pick-up location, or you can choose home delivery.